Returns & Refunds

Because nüchü is a consumable product, we can't accept returns or give refunds on opened or used product. Unopened product returns are not accepted.

If an order arrives damaged, defective, incorrect, or is lost in transit, email chew@nuchugum.com within 14 days of the delivery date, or the expected delivery date for lost packages, with your order number and a photo where applicable. We'll ship a replacement at no cost, or issue a refund to the original payment method if a replacement isn't possible.